No Matter Where in the World You Need to Be . . .
As your business grows to service clients in new markets, it’s necessary to partner with a travel management company that can provide global support to your business travelers. As a BCD Affiliate, Professional Travel is able to provide unmatched support with international booking, risk management, reporting and more.
Our clients find our partnership with BCD offers the best of both worlds: the expertise, tools and resources of a global travel management firm with the flexible solutions, quick response times and personal customer service you’d expect from a much smaller company.
At the end of July, my team and I were grounded in Newark after every flight to Cleveland was cancelled. We opted to drive back through the night, but both car rental companies we contacted were unable to accommodate us, so we were stuck. Then I called Protrav. Within 60 seconds, they had set us up with a rental and sent the receipt and confirmation to my email while we were still on the phone. Within 90 seconds, we were in the car ready to begin our trek home. Because of ProTrav, we were able to get back home that night and make the numerous meetings that we would have otherwise missed the next day. Your team’s responsiveness and customer service was beyond expectation – they are truly great at what they do. Thank you!
Within one week of going live with Professional Travel, an agent proactively reached out to tell one of our travelers she could save us $1,094.27 on an international fare with a slightly different departure time. Our old TMC never saved us money on international flights and the agents were not experienced. Great first impression!
I was stuck at the airport when my first flight landed late and I missed my connection. Without your agent’s help, I couldn’t have returned home that night and would not have made my flight the next morning to attend an important fundraiser. She looked at quite a few flight options and stayed on the phone with me to make sure I would make the flight she found. I barely made it after running through the airport, but because she was so efficient, I was able to get home on time. Travel can be challenging, but working with a company like Professional Travel is a delight and makes it not as burdensome.
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