No Matter Where in the World You Need to Be . . .
Whether you’re a large, multinational company or a growing business serving clients in new markets, it’s necessary to partner with a travel management company that can provide global support to your business travelers. Professional Travel offers global fare sourcing, international booking, safety and security solutions, reporting and more.
As part of Direct ATPI Global Travel, our clients find that our global services offer the best of both worlds: we provide the expertise, tools and resources of a global travel management firm without sacrificing the flexible solutions, quick response times and personal customer service that our company was built on.
Let me tell you how awesome Professional Travel is. While traveling, I received a text from the airline saying my flight was delayed. I was going to miss my connection, so I called ProTrav and the agent switched my flight to connect through a different city. When I arrived at the gate, THAT flight was delayed! I called ProTrav again, and the agent switched me to a different airline, connecting through a different city, and I got to my final destination with no problems. All the other passengers on my previously booked flights were scrambling to make other arrangements on their own, while I made a simple phone call and ProTrav handled it for me. How wonderful, and stress-free.
At the end of July, my team and I were grounded in Newark after every flight to Cleveland was cancelled. We opted to drive back through the night, but both car rental companies we contacted were unable to accommodate us, so we were stuck. Then I called Protrav. Within 60 seconds, they had set us up with a rental and sent the receipt and confirmation to my email while we were still on the phone. Within 90 seconds, we were in the car ready to begin our trek home. Because of ProTrav, we were able to get back home that night and make the numerous meetings that we would have otherwise missed the next day. Your team’s responsiveness and customer service was beyond expectation – they are truly great at what they do. Thank you!
Within one week of going live with Professional Travel, an agent proactively reached out to tell one of our travelers she could save us $1,094.27 on an international fare with a slightly different departure time. Our old TMC never saved us money on international flights and the agents were not experienced. Great first impression!
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